Returns:
We want you to be entirely satisfied with your purchase from medmotools.com. You can initiate a return within 3 days of your purchase. To be eligible, the item must be unused, in its original packaging, and in the same condition as when you received it.

Refunds:
Upon receiving and inspecting your return, we’ll notify you of the refund status. If approved, the refund will be initiated to your original payment method, excluding any initial shipping charges.

Exchanges:
For color,style or item exchanges, contact our customer support within 2 days of receiving your order. Our team will guide you through the exchange process.

Damaged or Defective Items:
If your item arrives damaged or defective, contact us immediately. We’ll arrange a replacement or issue a refund based on your preference and product availability.

Return Shipping:
You’re responsible for return shipping costs, unless the return is due to our error (e.g., wrong item shipped, defective product). In such cases, we provide a prepaid shipping label.

Processing Time:
Refunds and exchanges will be processed within 5 business days after receiving your returned item. Please note that the refund may take additional time to appear in your account based on your payment provider.

Contact Us:
For any questions or concerns about our refund policy, reach out to our customer support team. We’re here to assist and ensure your shopping experience with us is enjoyable and hassle-free.